A proactive network will have fewer problems due to non-productive employees or revenue prospects. When bases are maintained methodically, computer networks generally work well. There are many external factors that influence the stability of a network, some necessary and some not, but if the due diligence and attention is required where necessary and when necessary, a company`s computer systems can be operated continuously for years. Uptime 100% expected in small businesses is not outrageous, but with a little luck. Factors such as lightning, power outages and internet outages are beyond the control of most businesses. While technologies such as generators can extend the life of the business in the event of prolonged power outages, many of them are too expensive or simply in practice for sharing business on office buildings or the park. The fact is that there are certainly many other things other than these kinds of circumstances that will have a negative impact on the company`s technology, which can and should be settled by a good service agreement. Even critical but annoying activities, such as firmware updates and software updates, where devices need to be restarted, can be planned, planned and executed without negative impact on the business. 4.3 In order for the contract to be binding, an order from AdHoc is confirmed in writing and only our terms and conditions of sale (“CGV”) apply to the execution of the order, unless otherwise agreed in an individual service contract. Service contracts should not be time-limited. A month-to-month service contract offers the main advantages needed to make the network work well. Deadline-based service agreements must provide additional value through monthly and monthly agreements, for example. B fixed prices for the term.
If a fixed price is not possible, a maturity agreement at the beginning of the agreement should lead to an escalation. The provision of hardware and software can also be included in the expiry agreement, bringing the assistance agreement closer to the entire outsourced IT model, which can free the company from old restrictions and depreciation cycles. Ask a potential service provider for references of similar size or type of customers with whom they already interact. 8.4 If a delivery delay is due to the fact that adHoc is in an unforeseen situation, the delivery time is deferred for the duration of the obstacle. However, both parties have the right, without any responsibility, to terminate the contract if the obstacle has lasted more than three months. This provision applies regardless of whether or not the cause of the delay occurs before or after the agreed delivery time has expired. In this case, we will immediately notify the customer of the change in delivery time. However, if IT provides your business and its processes with more than the most rudimentary support, a service contract can be a much cheaper option. It is hard to imagine that there is a company today that can operate without technology. If the company`s IT platforms do not function as they should, productivity will be affected, costs will increase and revenue will decrease. Therefore, preventing service outages would be a priority objective and managing these disruptions, when they occur, would be a strong secondary objective. Serious IT service providers also allow you to comply with a service contract that meets your requirements.
You can opt for a service that covers important services on your network, such as servers. B, switches and wireless access points. Or you want to include remote support for user computers in addition to basic services. You may want the agreement to be a fixed price that allows you to budget your IT expenses, in addition to the employee`s staff costs as a staff cost for the company (direct and indirect staff costs – IT costs per capita).